The Internet Is Not a Free Pass

Last week I posted a status on facebook bemoaning the fact that some people on the internet feel that they have a right to give other people random and unsolicited health advice. In response, I got a fair number of people saying “well it’s the internet, what did you expect”, or “you put your information out in public, that means you want people to comment and converse about it.” This was not exactly what I had been expecting.

For some reason, a lot of people seem to assume that because people often behave really badly (harassing, insulting, generally just being offensive and condescending douches) on the internet, that means that we shouldn’t care when people behave badly on the internet. They say that people are anonymous on the internet, so it’s bound to happen. They ask “are you surprised?” They act as if everyone has license to treat you however they choose online, because you have chosen to be in a public space. Oddly enough I’m not really convinced by all these arguments that I should just stop caring and let the assholes run wild.

So there appear to be a few reasons that people seem to think that the internet is and should continue to be a complete free for all in terms of civility and behavior. One is because the internet is impossible to regulate. “There’s just too many of them out there, we might as well give up!” Oddly enough I hear this argument pretty much nowhere in the real world. “There’s too many murders, we might as well give up!” Generally, when a bad behavior is prevalent we take that to mean that we should work harder to get rid of it, not throw our hands up in despair. Even if we can never solve the problem entirely, that doesn’t mean we shouldn’t do our best to improve how people treat each other. Yes, it’s entirely true that we may never solve the problem of incivility on the internet, that we can’t regulate it in the most effective ways because of the medium, but we can still do our best.

Another is that the internet is the place of free speech! NO ONE CAN TOUCH THE HOLY SHRINE OF THE FREE SPEECH! So here’s the thing about free speech: you may have the right to say what you want in a public place, but you don’t have the right to say whatever you want in my space, you don’t have the right to say whatever you want without criticism, and you absolutely don’t have the right to be heard no matter what you say. I have the right to ban you, to delete your comment, to ignore you, to criticize you, or to tell you what’s wrong with what you just said. None of these things infringe on your free speech. In fact the benefit of free speech is that it allows these kinds of interactions to happen and we all grow from it. The beauty of free speech is that we can alert people to the fact that they might be saying something absolutely horrible and then argue for our point.

But perhaps the most pernicious myth about the internet is that that’s the way it is, so that’s the way it is. The internet is anonymous and so it will never be improved because anonymity will always lead to asshattery. We can’t do anything about it, and we shouldn’t, we should simply accept it as is. Here’s my problem with that: if we did it for any other problem, our world would become a stinking cesspit of hate and filth and cruelty. It is a huge logical fallacy to assume that because something is a certain way that’s how it should be.

When I mention something that I find inappropriate, I don’t do it just to complain. I do it to illustrate to people who do it that it’s not appropriate. I generally try to explain why I find it inappropriate, and what they could do differently. I expect more of my fellow human beings and I’m willing to tell them so. Even if it is harder to be kind and empathetic online, I believe that we can do it, or at least that we can do better than we’re doing now. There are ways that we can improve how people behave online and when they’re anonymous, and that’s by having consequences for bad behavior. In the offline world, there are absolutely consequences for being a jerk: people stop listening to you, stop hanging out with you, stop dating you or inviting you to parties, they call you out and make you feel ashamed of what you’re doing. We can do all these things on the internet. We can ban those who act inappropriately. We can call them out and tell them we don’t like it. We can tarnish their reputation with their own actions. We can make them unwelcome because they are treating us poorly. Yes, this may take some energy and some time, and there are still places that they can slink off to where we have no power. But we can keep our own spaces safe and kind and healthy. None of this is bullying or cruelty: it’s simple cause and effect. If you come onto my blog and insult me, I will make you feel unwelcome. That is my right.

Anywhere that’s not the internet, our public spaces have rules and expectations. We don’t condone someone running down the street screaming at people and insulting them. We understand that just because we’re in a public space that does not mean that we should accept being treated poorly, and in general we work together as communities to build certain expectations into our public spaces. The same goes for the internet. If we want to claim this new public space as somewhere that we can be safe and comfortable, then we have to be willing to police our own space, demand more from others, and create consequences for those who act inappropriately. For me, that’s calling people out and reminding them that just because you’re online that does not give you a free pass. It’s banning. It’s commenting on bad blog posts. It’s actively engaging where hate and cruelty are happening and saying “that’s bullshit”. We’re still all human beings, even when we’re on the internet, and I still expect all of us to act with the basics of human decency.

 

P.S. I have no idea why I chose the image I did but it came up when I googled internet.

More About Skeptech: Individual and Societal Responsibilities

So at the conference this weekend we spent a fair amount of time talking about censorship because hey, we were talking about the internet and censorship had to come up at some point or other. Zach Weinersmith (edited because I fucked up Zach’s last name. Sorry) of SMBC gave a talk about comics as a natural experiment in censorship and argued that we should have no censorship (except maybe yelling fire in a crowded theater) particularly of art, because art needs to reflect life, and the best art reflects ALL of life, not just the pretty parts.

We also talked some about Reddit and the r/jailbait fiasco. Some people argued that the subreddit never should have been shut down, because protecting free speech is more important and we should be able to talk about illegal activities if we so choose. Should we be able to shut down the r/trees (edited because apparently the subreddit about marijuana is called r/trees. Way to confused me guys) thread simply because marijuana is illegal?

These are all really important concerns, and I am most certainly a free speech advocate. However I tend to think that our morality should be more about harm than about rights. I don’t think we should do away with the concept of rights entirely because it’s incredibly important for the safety of minorities, but in general when you have to invoke a “right” to justify a harm, you’re doing something wrong. Something that was rarely brought up in these discussions was at what cost do we allow completely unrestrained free speech. Because there certainly are harms. Zack Weinerstein made the argument that with this unrestrained free speech, we now have the most tolerant generation in history, so it’s no big deal that certain parts of the internet are steaming cesspits of hate. But that completely overlooks the damage that that hate directly does to the people who have to witness it. We may be “more tolerant” of women, but if a woman gets harassed every time she logs on to her favorite website, that is a harm.

And in addition to that, what do we really mean by “more tolerant”? A lot of these websites normalize horrific behavior by arguing that they are tolerant. They say that cat-calling a woman is no big deal, that African-Americans are just practicing reverse racism, that slurs are simply free speech, but that they think everyone should be equal. This is lip service to tolerance. But if we can actively see online through their writings for all the world to see that they treat other people like shit, clearly they aren’t tolerant. And they normalize that behavior.

For some reason, this conference seemed to focus entirely on personal responsibility in terms of free speech. You might be exposed to any number of things, but it’s your job as a responsible human being to not be influenced by any of it if you don’t want to be (apparently). But here’s the thing: societies have responsibilities too. As skeptics, we should know by now that NO ONE is immune to the influences of society. All of us internalize the messages that get sent to us, no matter how hard we try to resist (hello eating disorder that reeks of internalized misogyny. How are you today? Oh you’re all my fault because I should have just made a better personal decision? Thanks). It has been well-documented how easy it is to influence people. And when you’re constantly bombarded with certain images and certain messages, there’s only so much personal choice that you have. That limits the amount of personal responsibility you can have.

Media has to be responsible for the messages it sends. Now I don’t necessarily think this should lead to government censorship of unpleasant topics. As a lot of people said, ignoring things doesn’t make them go away, and often bringing them out into the open can help us deal with them. I’m honestly less worried about some of the unpleasant topics and far more worried about some of the glamorized topics. Take for example binge drinking. We see binge drinking all the time on TV held up as fun and awesome and hilarious and completely normal. If someone has a predisposition for alcoholism, can we hold them completely responsible if they fall into the trap of alcoholism when they are seeing how great alcohol is all the time? Do we have to take some responsibility as a society for the pain caused that individual and their family? I think we do.

Society has some responsibility to try to create media that isn’t damaging. It should be free to discuss any topic it so chooses, but I think it’s entirely possible to legislate ADDITIONAL information be available about any topic that could be triggering or influencing in a negative way: for example if a TV show depicts rape, we could require that it includes a short discussion of the characters involved and why they acted in a negative way to deconstruct the negative actions they made. And as individuals, I think that we are entirely allowed to exert pressure on media to stop perpetuating shitty stereotypes and harmful messages. We are 100% obligated to be as careful as possible about the media we consume (tell TV networks when their shows are sexist, tell advertisers when they’re perpetuating rape culture).

We cannot always be critical consumers, even when we want to be. Oftentimes we’re lacking in the choices to be ethical about the way we consume media. If I want to watch a movie that is free of sexism and racism, I would be hard-pressed to find one. We need to exert some pressure on media to provide us with more options. Weinerstein suggested that when censorship is taken away, then more types of art flourish. I do agree with that, but I think that we also need to be active in promoting different types of art and different perspectives. We need to vote with our money, and I think as a society we need to discuss larger fixes to the problems of sexism and racism in media and on the internet. If an individual has only ever been exposed through the internet to individuals who say that a woman might owe you sex if you buy her dinner, are they entirely to blame if they rape someone? No. They have some responsibility, but not all of it. We are products of our society.

There is serious harm in unmitigated free speech. I don’t know what the solution is, but ignoring the fact that there are places on the internet that actively normalize hate crimes, sexism, racism, rape, cissexism, and homophobia is not helpful to anyone. We DO have an interest in trying to keep people safe from each other and safe from internalizing negative and destructive messages. I think that people who host websites and people who host other people on their websites need to be clear about what they will and will not accept: you OWN that space, and you can easily say that you will not tolerate bigotry. People do that in meatspace all the time. Why is it unacceptable online? You can get your own damn website and spew hatred. But we will minimize the damage that you can do.

I am so frustrated with the idea that individuals exist in a vacuum and that “personal responsibility” trumps all social issues. NO. Individuals should be held responsible for their actions, but their actions should be taken in context so that we know what led to the problem. If we simply keep pointing to bad behavior and saying “don’t do that” we’re just trying to take care of symptoms, not the etiology of the bad behavior. We are all a part of systems, and our whole systems are broken right now.